CUSTOMER CARE

Once you have placed your order, we will confirm that we have received your order and payment and confirm dispatch and delivery times to you.

 

We offer safe and secure shopping via PayPal.

PAYMENT METHODS

We offer safe and secure shopping via PayPal.

PRIVACY

This Privacy Policy is intended to help you better understand how we (The Barn Artists) collect, use and store your information when using our website. By using any of our services, you are agreeing to the terms set out in our Privacy Policy and our Terms and Conditions.

 

What information do we collect?

Our emails are "Opt-In " only from clicking on a specific link within the website and you as a customer complete the information requested, which includes the following;

 

Your email address.

When you browse our websites, we will automatically receive your computer’s internet protocol (IP) address in order to provide with a better user experience.

 

How long do we keep your data for?

We will keep your data until you unsubscribe from the email.

 

Who do we share it with?

We do not share your information with any other organisation.

 

Email

Whilst we take reasonable steps to ensure personal data remains safe via email, we cannot guarantee the confidentiality of any email messages transmitted between you and us as these types of communication are (although unlikely) potentially accessible by third-parties and therefore we will not be liable to you or anyone else for any loss relating to any email message sent by you to us or by us to you.

Security

We value the trust that you place in us when you provide us with personal information and we adhere to the highest standards of internet security to keep your details safe at all times.

Regarding the above even with tight security measures in place, no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we endeavour to guard your personal data, we cannot guarantee the security of any information which you disclose to us online and you must understand that you do so at your own risk.

We are fully-trained and kept up-to-date with data management, security and privacy best practices.

 

Your Rights under applicable Data Protection Law

You retain all rights to your Personal Information and can request access to it at any time (effective from May 25th 2018 onwards).

  1. The right to be informed about the processing of your personal data

  2. The right to have your personal data corrected if it’s inaccurate and to have incomplete personal data completed

  3. The right to object to the processing of your personal data if there are compelling legitimate grounds. You may also object to your use of personal data for marketing purposes using the process set out in the section headed “Marketing”

  4. The right to restrict processing of your personal data

  5. The right to have your personal data erased (unsubscribe)

  6. The right to request access to your personal data and information about how we process it

 

Subject Access Request

If you would like a copy of some or all of your personal information, please email us at the following address; nikithomasartist@gmail.com ...

Please include the following in the subject line - The Barn Artists - Access Request

On receipt of a Subject Access Request, we may require additional documentation proving evidence that the details held relate to you. Once your identity has been confirmed we will aim to respond with the information requested within 30 business days.

Cookies

A cookie is a small file which can be placed on your computer's hard drive. Once the file is stored, the cookie helps us examine web traffic and additionally helps us provide you with a more user-friendly experience whilst browsing and shopping. Information gathered this way is purely used for statistical analysis. You have full control as to whether or not you accept or decline the use of cookies – the vast majority of internet browsers automatically accept cookies, but you can amend your computers settings to decline the use of cookies should you wish – but this will make visiting our website, along with many others a less user-friendly experience. For further information visit www.allaboutcookies.org

 

Personal Data Breach

In the case of a personal data breach where personal data is lost, compromised, misdirected or stolen, we will contact you without undue delay to explain what went wrong and what actions have been taken to resolve it.

 

Marketing

If after ‘opting-in’ to receive our emails, should you change your mind and want to amend your details or unsubscribe from all communication at any time, please contact us by email (nikithomasartist@gmail.com). We will never share, disclose, sell or rent Personal Information to other companies for the purposes of marketing of their own products or services.

 

Changes to our Privacy Policy

Our Privacy Policy is an ever-changing document that will evolve as changes in computing technology and new ‘best practices’ are introduced, and as such we reserve the right to make changes, amendments and updates at any time without prior notice.

If you have any queries regarding the Privacy Policy then you may contact us at:

nikithomasartist@gmail.com

 
 
THE BARN ARTISTS

A:   Towcester, Northamptonshire NN12

T:   +44 07470 890482

E:  contact@thebarnartists.co.uk

Viewings by Appointment only

MON - FRI:  11am - 2pm

SATURDAY:   2pm - 6pm

SUNDAY:   2pm - 6pm

© 2019 by The Barn Artists.

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